Privacy Policy
Mastergenic (OPC) Private Limited (“Mastergenic”, “we”, “us”)
New CIN: U85499KA2026OPC220510; Old CIN: U96906KA2026OPC220510
Registered office: WeWork Salarpuria Symbiosis, Arekere Village, Begur Hobli, Bannerghatta Road, Bengaluru, Karnataka 560076, India
Last updated: October 2026
1. About this policy
This policy explains how we collect and use personal data when you visit mastergenic.com, take the AS Tribe Snapshot, or contact us. We follow India’s Digital Personal Data Protection Act, 2023 (the “DPDP Act”) and the Digital Personal Data Protection Rules, 2025. In the language of that law, we are the Data Fiduciary and you are the Data Principal.
2. What we collect
| When | What we collect |
|---|---|
| You take the AS Tribe Snapshot | First name, work email, job title, company, your role on the team, team size, function, sector, your answers to the 15 statements, the scores calculated from them, and whether you opted in to further content |
| You arrive through a campaign link | The campaign source, medium and name in the link (for example, “LinkedIn”) |
| You contact us or book a conversation | Your name, contact details and anything you choose to tell us |
| You browse the site | Standard technical data that web servers record, such as IP address, browser type and pages visited |
We do not ask for, and ask you not to provide, sensitive information about yourself or others, such as health, financial or identity-document details.
About your colleagues. The Snapshot asks for your perception of how your team works. It does not ask you to name or assess any individual, and we do not use it to evaluate individuals.
3. Why we use it
| Purpose | Basis |
|---|---|
| To calculate your result, show it on screen and email you your report | Your consent, given when you start the scan |
| To respond to you if you contact us or book a conversation | Your consent |
| To send you occasional insights and updates | Your separate consent (the opt-in box), which you can withdraw at any time |
| To understand, in aggregate, how teams read themselves, and to improve our diagnostics | Your consent. Any analysis we publish uses only aggregated, de-identified data. |
| To keep the service secure and prevent misuse (for example, repeated automated submissions) | Legitimate use permitted by law |
| To meet legal obligations | Legal requirement |
We do not sell your personal data, and we do not use it for any purpose you have not been told about.
4. Who processes it for us
We use trusted service providers (Data Processors) under contract, only to run our services:
| Provider | What it does for us |
|---|---|
| Google (Google Workspace, including Gmail, Drive, Sheets, Slides and Apps Script) | Calculates scan results, stores responses, generates and emails your report |
| Our website hosting provider | Hosts the mastergenic.com website |
| Google Fonts | Delivers the fonts used on our pages |
Some of these providers may store data on servers outside India. Where that happens, we transfer data only as the DPDP Act permits.
We do not share your individual answers or results with your employer, your colleagues or anyone else, unless you ask us to or the law requires it.
5. How long we keep it
We keep your personal data only as long as needed for the purposes above: normally 24 months from your last interaction with us, after which we delete it or make it permanently de-identified. If you withdraw consent or ask us to delete your data, we do so promptly, unless the law requires us to keep it longer.
6. Your rights
You can, at any time:
- Access a summary of the personal data we hold about you and how we use it
- Correct or update inaccurate or incomplete data
- Erase your data
- Withdraw consent, as easily as you gave it. Withdrawal does not affect anything done before it.
- Nominate another person to exercise your rights if you die or become unable to do so
- Raise a grievance with us, and if you are not satisfied with our response, complain to the Data Protection Board of India
To exercise any right, email privacy@mastergenic.com from the address you used with us. We will respond within 30 days.
7. Security
We use reasonable security safeguards, including encrypted connections (HTTPS), access restricted to authorised people, two-step verification on our accounts, and contractual obligations on our service providers. No system is completely secure. If a personal data breach occurs, we will notify affected people and the Data Protection Board as the law requires.
8. Children
Our services are intended for working professionals and are not directed at anyone under 18. We do not knowingly collect personal data from children. If you believe a child has given us data, contact us and we will delete it.
9. Cookies
We do not use advertising cookies. If we use website analytics, we use it only to understand, in aggregate, how our pages are used, and you can block it through your browser settings.
10. Grievance Officer
Umashankar Venkataramanan, Grievance Officer
Mastergenic (OPC) Private Limited
Email: privacy@mastergenic.com
Address: WeWork Salarpuria Symbiosis, Arekere Village, Begur Hobli, Bannerghatta Road, Bengaluru, Karnataka 560076, India
11. Changes to this policy
We may update this policy. We will post the new version here with a new effective date, and tell you directly about significant changes that affect how we use your data.